Data Protection
RESPONSIBLE PERSON
The responsible person who processes your personal data is
Niki Good Heshiki, UID: CHE-114.692.769, Goodtraining Heshiki & Co. Selnaustrasse 2, 8001 Zurich
PROCESSING PURPOSE
The collection and processing of your personal data primarily serves to communicate with you. This also includes marketing purposes and relationship management. For this purpose, we use communication data and master data in particular. We can also collect and process personal data to fulfill and process the treatment contract. Based on your use of our website, we process your data for the purposes that we explain below.
PROVISION OF THE WEBSITE AND CREATION OF LOG FILES
When you visit our website, we automatically record general technical visit information in so-called log files. This includes, for example, the IP address of the device used from which the visit takes place. These log files are collected and processed for the purpose of enabling the use of our website (establishing a connection), permanently ensuring and increasing the security and stability of our systems, enabling the optimization of our Internet offering and for internal statistical purposes.
PHONE, SMS AND EMAIL CONTACT
You can contact us by phone, text message, or email. We process the data collected in order to check your request and get in touch with you, for example to arrange an appointment or, if necessary, to rebook.
BOOKING AN APPOINTMENT
You can only book an appointment with us by email or telephone call. We use the data collected to record and prepare the appointment.
TRANSFER
We treat your personal data confidentially and only disclose it to those third parties listed in this data protection declaration.
Our practice uses external service providers for various administrative activities. These external service providers may have access to your personal data due to their activities, although they are contractually obliged to always treat your personal data confidentially. In this context, your personal data may be disclosed to the following recipients in particular:
• Trustees in connection with the management of the accounting and the creation and dispatch of invoices,
• Tax advisor, if this is necessary for the preparation of the tax return,
• IT service companies that provide the software programs and services we use and manage the website,
• Debt collection companies, if we have to assert our service through debt collection,
• Law firms if a dispute arises from the treatment contract.
In addition, we disclose your personal data to health insurance companies and insurance companies, particularly in connection with the billing of the services we provide. We may also disclose your personal data to offices and authorities, such as the cantonal or federal health authorities, if this becomes necessary in connection with the management of our practice and the authorizations granted.
We can also disclose your personal data to other medical and health professionals (such as doctors, naturopaths, etc.) if this appears necessary in connection with the medical treatment, e.g. to obtain second opinions or additional information or to ensure representation. If this appears necessary in connection with the medical treatment, we can also ask other medical and health professionals (e.g. your family doctor) for information about your medical history and in this context we will announce that you are being treated by us.
Your personal data (such as findings, therapy suggestions, etc.) may also be shared with your relatives.
COMMUNICATION
When communicating via unencrypted email, there is a risk that data may be lost, intercepted or manipulated. The confidentiality of data cannot be guaranteed when transmitted via unencrypted email. The same applies to messenger services. We cannot guarantee the confidentiality of communication via unencrypted email and messenger services. If you contact us via email, messenger or similar services, we understand this as your consent to use these communication channels. We also reserve the right to contact you through these communication channels.
USE OF COOKIES
Cookies are small pieces of information that can be used to uniquely identify your browser and in which further information such as user settings can be stored. When you visit our website, cookies are automatically stored on your device. Cookies help to make your visit to the website easier, more pleasant and more meaningful. We may use the following cookies:
• Technically necessary cookies: These cookies are absolutely necessary for our website to function and cannot be deactivated in our systems.
• Functionality cookies: These cookies enable us to provide enhanced functionality and personalization. They can be placed by us or by third parties whose services we use on our website.
• Analytics cookies: These cookies allow us to count visits and identify traffic sources to determine and improve the performance of our website.
• Marketing cookies: These cookies and other tracking technologies make it possible to show you personalized advertising.
You can set your browser to block cookies. However, this may result in some areas of the website not functioning.
WITH SSL/TLS ENCRYPTION
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
CONTACT
If you have any questions about processing your personal data or exercising your data protection rights, you can contact us at: niki@goodtraining.ch.
CURRENTITY AND CHANGES
We reserve the right to update and amend this privacy policy at any time without prior notice. The current version published on our website applies.
By using our website, you agree to these conditions and the corresponding processing of your personal data.
Data protection declaration version from February 6th, 2024